Sale and Marketing | South Africa | Swaziland | Rwanda | UK | Dubai | Morocco | Ghana | Canada 2022
| CODE | PROGRAMME TITLE | WEEK | SESSION 1 | SESSION 2 | SESSION 3 | |
| – | – | – | – | – | – | |
| SMA01 | Developing & Implementing Strategic Marketing Plans | 2 | 07 – 18 Feb | 06 – 17 Jun | 03 – 14 Oct | REGISTER |
| SMA02 | Corporate Identity & Brand Management | 2 | 07 – 18 Mar | 04 – 15 Jul | 07 – 18 Nov | REGISTER |
| SMA03 | Beyond Customer Service | 2 | 04 – 15 Apr | 01 – 12 Aug | 05 – 16 Dec | REGISTER |
| SMA04 | Achieving Excellence in Customer Service | 2 | 16 – 27 May | 04 – 15 Jul | 12 – 23 Sep | REGISTER |
| SMA05 | Customer Service for the Public Sector | 2 | 14 – 25 Feb | 13 – 24 Jun | 17 – 28 Oct | REGISTER |
| SMA06 | Customer Profiling Techniques & Procedures | 2 | 14 – 25 Mar | 18 – 29 Jul | 14 – 25 Nov | REGISTER |
| SMA07 | Customer Focused Management | 2 | 18 – 29 Apr | 15 – 26 Aug | 05 – 16 Dec | REGISTER |
| SMA08 | Measuring and Managing Customer Satisfaction | 2 | 14 – 25 Mar | 02 – 13 May | 05 – 16 Sep | REGISTER |
| SMA09 | Customer – Focused Selling Strategies | 2 | 07 – 18 Feb | 06 – 17 Jun | 03 – 14 Oct | REGISTER |
| SMA10 | Client Management Strategies for Retention & Growth | 2 | 07 – 18 Mar | 04 – 15 Jul | 07 – 18 Nov | REGISTER |
| SMA11 | Customer Management Specialist | 2 | 04 – 15 Apr | 01 – 12 Aug | 05 – 16 Dec | REGISTER |
| SMA12 | Managing Service Quality and Customer Satisfaction | 2 | 16 – 27 May | 04 – 15 Jul | 12 – 23 Sep | REGISTER |
| SMA13 | Customer Service Excellence | 2 | 14 – 25 Feb | 13 – 24 Jun | 17 – 28 Oct | REGISTER |
| SMA14 | Customer-Centric Selling Master Class | 2 | 14 – 25 Mar | 18 – 29 Jul | 14 – 25 Nov | REGISTER |
| SMA15 | Creating a Marketing Plan for Business-to-Business | 2 | 18 – 29 Apr | 15 – 26 Aug | 05 – 16 Dec | REGISTER |
| SMA16 | Sales and Operation Planning (S&OP) | 2 | 14 – 25 Mar | 02 – 13 May | 05 – 16 Sep | REGISTER |
| SMA17 | Innovating Products: Invent, Justify and Market | 2 | 07 – 18 Feb | 06 – 17 Jun | 03 – 14 Oct | REGISTER |
| SMA18 | Product Management for Business to Business (B2B) Companies | 2 | 07 – 18 Mar | 04 – 15 Jul | 07 – 18 Nov | REGISTER |
| SMA19 | Customer Services & Retention Management | 1 | 14 – 18 Mar | 16 – 20 May | 19 – 23 Sep | REGISTER |
